Location: Motorola Q FAQs

Discussion: Double Contact Entries: Hard ReSET?

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leaddoris

leaddoris
Double Contact Entries: Hard ReSET?
Apr 6 2008, 5:55 PM EDT
Q/Verizon: I don't use the wireless sync by Verizon; I use intellisync.
All my contacts are in my phone twice - is there a way to delete one set
without doing a hard reset?
If I do a hard reset, will I have to download the software again for my
intellisync function? And, what else will I lose when It resets.
ALSO: When calling an auto attendant VM and trying to enter letters of
a name from the numeric keypad, is there a way to get the Q to go to phone
function with the numbers? so you can look up someone in a company directory?
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demon380

demon380
RE: Double Contact Entries: Hard ReSET?
Jul 21 2008, 10:41 AM EDT
For the double contact entries, I'd recommend downloading Yahoo Go version 2.0 . But you must download version 2.0 because 3.0 doesn't have the phonebook autosync. You would need a yahoo mail account also(free). Once you've installed the program, in the options, there should be a feature called address book sync, run that. Once it's done, on a computer log into your yahoo account, and click Contacts, you should see what your phonebook had, in doubles. Now click Options, and there should be an option called "Clean Up Duplicates". Run that, once it's done and everything on the yahoo side is good, run the Yahoo Go program on the Q again and sync the address book again. Once it's done, your Q's contact's shouldn't be in doubles anymore. Hope that helps! 0  out of 1 found this valuable. Do you?    
Excalibrate

Excalibrate
RE: Double Contact Entries: Hard ReSET?
Aug 11 2008, 3:06 AM EDT
You would probably be better off with the Windows Mobile Device Center to sync with Outlook (2003 or 2007). There are many tools available for removing dupes, especially if running Outlook to manage your contacts. Check this page for some options. http://www.slipstick.com/addins/contacts_dups.asp Hope this helps.
Excalibrate
Sprint ATS - El Paso
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